
From their paw to your keepsake
FAQ
Questions before you order
Everything you need to know about prints, proofs and timing.
Can I use a paw print I already have?
Yes. You can upload a print from an Annalise Paints Inkless Paw Print Kit, an existing ink print, a vet print, or a clear photo of a paw print. Just add it in the upload box before adding to cart.
Can I see the design before it’s engraved?
Yes. I’ll send you a digital engraving proof to approve before your necklace is engraved.
What if I can’t get a clear print?
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How long does the whole process take?
If you already have your paw print, your necklace is usually prepared and dispatched within 4–7 business days after your artwork has been approved. If you need to capture their paw first, your 4–7 business day creation time begins once your paw print has been submitted and approved.
Is there a deadline to send my paw print?
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Can I make changes after ordering?
[Your answer – add in the theme editor]